NewsBite analysis · AI, Regulation
Engadget
EU orders Meta to stop blocking rival AI chatbots on WhatsApp
The European Union has taken action against Meta, ordering the company to stop blocking rival AI chatbots from using WhatsApp, a decision rooted in antitrust regulations. Previously, Meta restricted third-party AI access to its WhatsApp Business API, advocating for the exclusive use of its own AI platform. The EU's intervention underscores its concerns regarding competitive practices in the messaging sector, particularly given Meta's substantial market share. The ruling seeks to reverse potential market harm while the investigation unfolds, highlighting the regulatory pressures tech giants face in maintaining competitive environments. Meta has announced intentions to appeal the decision, arguing it could inadvertently serve large companies without ensuring fair competition.
Act nowConfidence: HighImmediate horizonRegulatory risk: High
Published 10 Jun 2026, 12:25 UTC2 min read
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Summary
TL;DR
- EU directs Meta to reinstate access for rival AI chatbots on WhatsApp.
- Meta's previous policy banned third-party AI chatbots from the API.
- EU investigation into Meta's market dominance initiated in December.
- Commission views access fee for third-party AI as an inadequate solution.
- Meta plans to appeal the EU decision.
Interesting facts
- Meta's initial policy change occurred in October 2025, restricting AI chatbot access.
- The EU's investigation highlighted Meta's dominant position since at least 2023.
- The ruling aims to prevent permanent market harm during the ongoing investigation.