NewsBite analysis · AI, HealthTecheuronews

Six in 10 use AI for mental health support despite doubts, survey says

The Mind Health Report, a collaboration between AXA and IPSOS, surveyed 19,000 adults across 18 countries between January 12 and February 16, 2026. It found that 68% are potentially affected by anxiety, stress or depression, with the figure rising to 85% among 18- to 24-year-olds. More than six in ten respondents report using AI-driven tools for mental health questions, while 45% express dissatisfaction with AI-provided answers. The study highlights that while AI offers 24/7 accessibility and low cost, many users worry about accuracy and reliability, and some trust AI platforms more than mental health professionals (38%). The findings also emphasize that screen time and technology use correlate with poorer mental health, and that a substantial portion of those struggling did not seek professional help in the past year due to cost or time barriers. Experts stress that AI should complement, not replace, professional care and that robust guardrails are essential to identify warning signs and escalate to clinicians when needed. The report calls for careful implementation of AI tools in mental health, with emphasis on safety, privacy, and appropriate use cases, especially for younger users.