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ZDNet
US workers are the world's biggest AI skeptics
According to a Salesforce and YouGov survey, over half of US desk workers identify as AI skeptics, primarily due to concerns about job loss and lack of experience with AI technologies. In contrast, workers in emerging economies show greater trust in AI as a means for career growth. The findings underscore a critical gap in training and integration for AI tools within the US workforce, which may hinder broader adoption despite the government's increasing investment in AI solutions. The data reveals that 90% of individuals in emerging economies maintain a positive outlook on AI's potential benefits, in contrast to the struggles faced by US workers who report negative experiences with AI implementations, often due to insufficient training and generic outputs.
MonitorConfidence: MediumShort term horizonData governance risk: High
Published 9 Jun 2026, 18:01 UTC4 min read
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Summary
TL;DR
- More than half of US desk workers consider themselves AI skeptics.
- US skepticism significantly exceeds the global average among surveyed workers.
- Emerging markets, such as India, demonstrate higher trust in AI technologies.
- Concerns include job displacement, lack of experience, and poor pilot outcomes.
- Strong AI adoption requires investment in data quality and employee training.
Interesting facts
- American workers are 43% more likely to be skeptical of AI than the global average.
- Countries like India have over 80% trust in AI compared to around 50% in the US.
- The narrative of AI primarily displacing jobs overlooks potential benefits for workers.